Return and Exchange Policy

None Returnable Goods

All Items Made By Coleman Are not return-able to our warehouse, And is not covered by our guarantee, Any defected item you receive from their company you will have to Report to them immediately after receipt for an even exchange only.

All Texsport Cast Iron Cookware We cannot take responsibility for damage during transit, It will be replaced by Texsport Only

Any Large Quantity orders, Closeouts on special or any Special Orders, Embroidered Goods Can not be returned

All other items Within 20 days of receipt of your order, you may return:

If you are not satisfied with your purchase, you can return or exchange the product within 20 days of receipt as long as the product is returned in new, unused, and resell-able condition inside its original packaging. All products properly returned under this policy are eligible for a refund, which may include an in-store credit or credit to the original method of payment. We will credit you for the total purchase price (excluding shipping), upon receipt of the product, less any applicable restocking fees. (Orders placed on Amazon.com Shipping by Camping Station will have a 15% Amazon commission fee which is none refundable) A restocking charge may apply to specifically noted products. Certain orders cannot be returned due to their uniqueness and/or personalization to your specific request. Additional fees may apply if not returned in original packaging. Return shipping costs will be at the customer's expense. Some of our products are offered with free shipping, so please note if you return a product that has free shipping our actual outbound shipping costs will be deducted from your return refund. Returns will be inspected prior to issuing credit. Please keep in mind, credit card companies vary in the time they take to post credits. If you are returning a product that was originally purchased with a gift certificate, you will receive an in-store credit as your refund. If you are returning a product that was given to you as a gift, you will receive an in-store credit as your refund. The in-store credit can be used on any of our online stores accessible at CampingStation.com. Please contact customer service at 1-877-664-8444 or email us for further instructions on your return and to receive an RMA (Return Merchandise Authorization) number. In the unlikely event that your order is incorrect, missing parts, damaged or defective, please call us within 30 days and we will send you the correct product, replacement product, or replacement parts at no cost to you. Our customer service hours are Mon-Thur 9:00 AM to 5:00 PM EST.

Simply indicate the reason for your return, include the packing slip, and wrap the package securely. Ship it to the address given by us. For your protection, we recommend that you use UPS or Insured Parcel Post for shipment. and all returns must be prepaid postage, If you do not have your packing slip, please indicate the order number on a separate piece of paper and send the package to the address given by us.

Shipping charges: We have set our shipping charges at the price the UPS charges, which covers just about the charges of the shipping, Any order that is canceled after the order has shipped from our warehouse, or orders returned to us we cannot refund the shipping charges,
We also offer a Flat Shipping Rate which is based on the Total Cost of your order, This option could only be selected on single unit orders, or items that weighs less then 50 Lbs. (for the total order) anything heavyweight or larger quantities shipping charges will be adjusted and we will call you in advance for your approval

Authorization Number:You must e-mail us at returns@aaoutdoors.com for a return authorization number and for the address to be shipped.
Important: No items will be accepted without an authorization number clearly visible on the outside of the box.

Note: All Tents & Screen Houses have a Manufacturer Warrantee Up to 3-5 Years, And all other item are backed by there Manufacturer's for quality, So if you have any problem with your item after the 30 Days you might try the manufacturer, Our customer service will not be there to help you.
Please note that we can process returns and refunds only for items purchased from the AA Outdoors network.(which includes the CampingStation.com, Wenzel Store.com Texsport.net, A1Camping.com, CampersStore.com )